GlobeTrot eSIM recognizes the importance of your privacy. This Privacy Policy informs you what personal information we collect and how we use it. We may change this Privacy Policy from time to time at our sole discretion.

By registering an account or otherwise using or accessing GlobeTrot eSIM websites, applications, products, software, tools, data feeds, and/or services (collectively, the "Services"), you understand and agree to the terms of this Policy.

1. What Information Do We Collect?

1.1 Personally Identifiable Information

We may collect personally identifiable information when you register for an account, request information on our "Contact Us" page, or respond to a survey providing personal information such as your email address, name, phone number, or other details. We collect and use your personally identifiable information to provide the Services, operate and improve the Services, provide customer support, and conduct research and analysis.

1.2 Sensitive Personal Data

We ask that you do not send us, and you will not disclose, any sensitive personal data (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health information, etc.). If you send or disclose any sensitive personal data to us when submitting content to the Services, you consent to our processing and use of such information in accordance with this Policy.

1.3 Non-Personally Identifiable Information

We may collect and aggregate non-personally identifiable information, which may include your IP address, browser type and language, hardware type, geographic location, and access times and duration. We use this information to analyze usage patterns as part of improving the Services.

2. How Do We Handle Collected Information?

Except as disclosed in this Privacy Policy, GlobeTrot eSIM does not share your personal information with any outside parties. We will use the personally identifiable information you directly provide only for the purposes for which you provided it, including:

• Operating, maintaining, and improving the Services
• Managing your account, including communicating with you about your account
• Responding to your comments and questions and providing customer service
• Sending information including technical notices, updates, security alerts, and support and administrative messages
• With your consent, sending you marketing emails about promotions
• Processing payments you make through the Services

We will retain your personally identifiable information only for as long as reasonably necessary to provide the Services to you, unless a longer retention period is required or permitted by law.

3. Disclosure

As a general rule, GlobeTrot eSIM does not disclose any of your personally identifiable information, except under the following circumstances:

• We have obtained your permission
• Disclosure is required by any relevant statute, regulation, ordinance, rule, administrative or court order
• We need to share your information to provide the product or service you have requested

4. Children's Policy

Users of the Services must be 18 years of age or older. GlobeTrot eSIM does not knowingly collect personally identifiable information from users under the age of 13.

5. International Use

For data protection purposes, GlobeTrot eSIM is the controller and, where applicable, the processor of the data. Information collected may be retained, stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction.

6. How Can Users Change or Update Information?

If you have any questions or concerns about this Privacy Policy, or would like to have the personally identifiable information you provided removed from our files, please contact us by email.

7. Security and Encryption

We follow generally accepted industry standards to help protect your personal information. We use standard Secure Socket Layer (SSL) encryption to encode transmitted information. All Service information is maintained on secure servers. Access to stored data is protected by multi-layered security controls, including firewalls, role-based access controls, and passwords.

8. Changes to the Policy

We reserve the right to change the terms of this Privacy Policy at any time. When we make changes, we will revise the last updated date at the top of the Policy. If there are material changes to this statement or in how we use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email.